Omnichannel Analytics

Bridge the gap between online and offline realities.

Track omnichannel analytics across online, offline, and social to build a compounding picture of consumers. Then use Audiense insights to improve the omnichannel effectiveness of your campaigns.

Consumer behavior is connected. Your analytics should be too.

Consumers might discover you through an influencer, research you online, visit a store, abandon a cart, and convert later through a paid ad. Most brands only capture and optimize for one piece of that journey at a time, but lack the omnichannel analytics to explain what drives decisions.

Audiense helps cross-functional teams reduce the risk of:

  • Optimizing against only one part of the journey
  • Over-investing in channels your audiences are less likely to use
  • Using the same messaging across very different segments
  • Missing the signals that shape demand
  • Treating digital and physical behavior as separate journeys
  • Sending incomplete conversion signals to marketing platforms

Plan for how customers actually behave,
browse, and buy.

Optimize PESO mix

Choose stronger media partners, creator targets, messaging angles, and PESO channel priorities.

Gain cross-stack consistency

Create ad, email, SMS, and lifecycle campaigns from the same audience intelligence.

Improve attribution

Connect activity across touchpoints and see which interactions contributed to the sale.

Turn omnichannel analytics into
actionable decisions.

Understand the audience behind each channel

See the motivations, interests, media affinities, creators, and brand relationships that explain why different segments discover, evaluate, and buy differently.

Plan around where attention already exists

Generate highly efficient media plans across the PESO (Paid, Earned, Shared, Owned) model by instantly identifying an audience's top-visited domains, media interests, and influencer affinities.

Feed better signals back into performance

Capture nearly 100% of all online conversions. By feeding platforms a more complete picture of who is actually buying, ad algorithms get significantly smarter, which improves ROAS for your paid digital campaigns.

Improve retargeting effectiveness

Capture nearly 100% of all online conversions. By feeding platforms a more complete picture of who is actually buying, ad algorithms get significantly smarter, which improves ROAS for your paid digital campaigns.

How Audiense helps you plan more effective omnichannel campaigns.

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Turn omnichannel insights into campaign decisions.

  • Turn audience intelligence into ready-to-use campaign toolkits
  • Generate messaging cues and creative angles by segment
  • Chat with AI synthetic personas to test ideas before campaigns go live
  • Optimize in-person experiences with improved location and segment intelligence

Audiense Action is the start. Audiense completes the consumer picture.

True omnichannel effectiveness requires a 360-degree view of consumers. The broader Audiense platform helps you complete the picture with deep audience intelligence that connects consumer behavior online, offline, and in between.

Use Audiense DISCOVER for

Deeper audience context behind channels

  • Identify the audiences most relevant to your brand or product
  • Identify the motivations, interests, and affinities behind each audience
  • Discover most-visited domains, media outlets, and channels
  • Find differences that shape channel mix, messaging, and partner strategy

Use Audiense Online POWERED BY ELEVAR for

Connecting e-commerce behavior to growth tools

  • Capture server-side conversions that client-side tracking often misses
  • Enrich sessions to connect customer activity across visits and channels
  • See which social and digital touchpoints contributed to a sale
  • Send cleaner conversion data into platforms like Meta, Google, and Klaviyo

Use Audiense In-Person POWERED BY BUXTON for

Understanding the real-world visitors at your locations

  • Analyze markets, trade areas, and physical locations
  • Understand who lives, works, or visits around key places
  • Use foot traffic analytics to understand visitation patterns
  • Connect physical presence to broader customer strategy
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